FAQs
Frequently Asked Questions (FAQs)
Why was my garbage and recycling not picked up today?
Garbage and recycling must be placed curbside by 7 a.m. in order to be picked up. If garbage is mixed with your recyclables, it will not be picked up.
During the winter months, residents are asked to place carts curbside by 7 a.m., but not before 5 a.m. to assist with snow plow operations. Furthermore, garbage and recycling placed on snow banks will not be picked up.
A tag system is in place for items left at the curb.
View tag.
Where can I obtain a yard waste calendar?
Calendars are available online on the City website under
Collection Calendar. Hard copies of the calendars are also available in the lobby of the Civic Centre - Level 2.
When is the landfill open?
The landfill is open yearly from Monday to Friday between 8:30 a.m. to 4:30 p.m. The landfill is also open from 8:30 a.m. to 4:30 p.m. on Saturdays from April to the end of October. For more inforomation, visit
City Landfill.
Contact Us
Phone
General Inquiry: 705-759-1567
PWT Office: 705-759-5201
GFL: 705-945-7554
Email
pwt@cityssm.on.ca
Fax
705-541-7010
TTY
1-877-688-5530
Location
128 Sackville Road
Sault Ste. Marie, ON
P6B 4T6
Our Team