Cancellations

If you have to cancel a ride, call us as soon as you know. Cancellations require a minimum of one hour notice; otherwise, a no-show penalty of a one-way fare will be charged.

Frequent no shows will be dealt with on a case-by-case basis.

Cancellations can also be made after 4:30 p.m., Monday to Friday, and on weekends by calling 705-942-1404.

Contact Us

Phone
705-942-1404

Email
ssmpara@cityssm.on.ca

Fax
705-759-5834

TTY
1-877-688-5530

Location
111 Huron Street
Sault Ste. Marie, ON
P6A 5P9

Our Team